Privacy

When you use one of our forms, we store only what you type into it: your name, email address, and, for the Second Edition waitlist, your phone number and optional answer to how you heard about us. Other forms may request an optional phone number or message. The SmartConnect setup form may also include the public profile content you choose — your bio, links, social profiles, and the goal for your page.

We never ask for passwords, PINs, verification codes, banking logins, card numbers, or account numbers, in any form or message. Do not submit sensitive medical or health information or other highly sensitive information through our forms or free-text fields.

When you use Connect Back, we collect your name and at least a phone number or email address. You may also provide a company name or note. Myles & Andrew LLC, operating as Myles & Andrew Smart, stores and processes these details privately and shares them with the specific SmartConnect profile owner you chose to connect with, for follow-up. We also send an internal notification email containing your submission to our team. Your details are not displayed publicly, and we do not sell or share them with third parties for their own marketing.

To request access to, correction of, or deletion of your Connect Back details, email customerservice@mylesandandrew.com.

When you request an appointment from a SmartConnect profile, we collect your name, email address, the time you chose and, if you provide them, a phone number and short message. Myles & Andrew LLC stores these details privately and shares them only with the profile owner you chose and our team so the request can be reviewed and answered. We also send an internal notification email containing your request to our team. A request is not a confirmed appointment until the owner confirms it. Your details are never shown publicly, and visitors only see which times are open.

To request access to, correction of, or deletion of your appointment request details, email customerservice@mylesandandrew.com.

SmartConnect is not a patient portal, medical-record system, telehealth service or emergency communication service. Do not submit medical or health information through SmartConnect forms. Healthcare and other sensitive or regulated uses should not enable Connect Back by default. A profile may link to a provider’s own portal or other external system; that system is controlled by its provider, not by Myles & Andrew LLC.

We use your waitlist details to contact you when SmartConnect Second Edition becomes available and your optional referral answer to understand how visitors found us. Other form details help us respond to your enquiry or support existing SmartConnect owners. We do not sell or share your information with third parties for their own marketing.

Your SmartConnect profile is a public page reached by tap or scan — that is the point of the product. Only the content you choose for it is public, and nothing goes live until you approve the finished profile. Waitlist contact details, connect-back details and form messages are stored privately and are never shown on your public profile.

SmartConnect Second Edition is not available for purchase. Joining the waitlist requires no payment and does not obligate you to buy. We never ask for or store your card details. Existing owners may include a link to their own payment provider on their public profile.

We keep your waitlist details until you ask us to remove them or until they are no longer needed to contact you about availability. Connect Back creates a private database record and may also create an internal notification email. We retain both only as long as reasonably necessary for the connection and follow-up and to meet legal or security obligations; afterward, we delete or de-identify them as appropriate. Other details are kept as needed to support you and meet legal record-keeping obligations. When information is no longer needed, we delete it. This is not an automatic deletion schedule.

You can ask us at any time to see, correct, or delete the information we hold about you, and you can ask us to update or remove content from your public profile. Email us and we will take care of it.

Every form on this site asks for your consent before sending, and we only use your details in the way described when you submitted them. Submitting a form is always your choice.